The Role of Role Plays

Download The Role of Role Plays article by Nicole Davidson. This article originally appeared in Training & Development magazine August 2016 Vol 43 No 4, published by the Australian Institute of Training and Development. You can also read the article online here.

How a cup of tea can improve your negotiations

Wouldn’t it be great if we could improve the way someone is feeling toward us before a negotiation, without them even knowing that we’re doing anything? It turns out that there is something we can do, and it could be as simple as offering a cup of tea. It may sound like an old fashioned way of solving […]

Speckled frogs and the need to be right

If you’ve ever come across someone who cannot seem to give up on an argument without being ‘right’, there’s a reason for that.  And, in fact, the chances are that you may have done this yourself, even if it wasn’t intentional. Being right may be great, but if we are too focussed on being right, […]

Negotiation: Are we hardwired to win?

How do you know whether you’ve won a negotiation? When we ask our clients what a successful negotiation looks like, they frequently refer to the goal of achieving a ‘win-win’ outcome. But, in reality, we still see a significant number of people approaching negotiation with a ‘win-lose’ mentality. Where does this pressure to win come from? […]

“Win-Win” in negotiation – myth or misunderstood?

I recently attended a professional development session on workplace conflict. One of the presenters – let’s call him Mark – delivered a 15-minute presentation about his experiences as a junior union representative of a major union. During this presentation, Mark referred on several occasions to the concept of “win-win” negotiations. And when he did so, […]

Gender parity: Negotiating equality in the workplace

The theme of this year’s International Women’s Day (8 March 2016) is “Pledge for Parity”. Gender parity is a hot topic in organisations across the world. It is no longer simply a matter of ‘equality of the sexes’. It is increasingly evident that the participation of women in the workforce is an economic issue, with a recent McKinsey report suggesting that […]

The power of Tim Tams

Australian Retailers Association published Nicole Davidson’s blog post on the Coles’ Tim Tams price rise stand off in their quarterly magazine The Retailer.  Click the image above to read: ‘The power of Tim Tams’ in The Retailer – February 2016.