Consulting Essentials

Understand client needs to create real value Build consulting relationships for long term success

Awareness

Identify challenges associated with your current consulting process. Define the goals and strategies of an effective consulting process.

Tools

Learn to diagnose and solve client needs; implement effective consulting processes; and manage difficult client relationships.

Application

Practice preparing for, and engaging in, consulting conversations and meetings.

Evaluation

Measure your ability to consult effectively through self-assessment peer-to- peer review, and observational coaching.

Workshop Overview

Our two-day consulting training courses Consulting Skills explores the relationship between consultant and client. During the consulting skills training participants learn how to create genuine value for their client, manage an effective consulting process, and build lasting professional Relationships.

We shift participants from seeing clients as someone to work around, to seeing them as someone to work with. This business consulting training demystifies the complexities of clients’ needs and equips consultants with the tools for collaborating with their clients for mutual gain.

This workshop will enable your team or organisation to:

Gain a deeper understanding of their clients’ business drivers and how they perceive value.
Ask insightful questions to effectively diagnose their clients’ real needs and design innovative, value-adding solutions.
Use disagreements or conflict as an opportunity to build trust and rapport.
Proactively manage expectations and perceptions to strengthen the working relationship.
Build their confidence to manage the consulting process more effectively.

These management consulting training courses were created to enhance the implementation of the skills learned, CMA consulting training programs include the following:

A pre-workshop survey.
Planning templates.
Post-workshop commitment sheets to remind of their learning.
Fortnightly emails to remind participants of the theory.
Access to CMA’s Alumni website.
12-month access to CMA’s e-coaching hotline.

Delivery Options

Face to Face Learning

Micro Learning

Virtual Training

Delivered Globally

Our Approach

Our unique approach to learning ensures your organisation receives a tailored session with every workshop delivered. When you partner with CMA, we work with you every step of the way.

CLIENT CONSULTATION

We work with clients to understand the learning needs and behavioural change required.

CASE STUDY CUSTOMISATION

All workshops include one customised case study to enhance skills applied within the workplace.

PARTICIPANT ANALYSIS

We learn more about the participants and their personal challenges, tailoring our facilitative examples to individual needs.

WORKSHOP DELIVERY

Our experienced practitioners will deliver the workshop at your chosen location.

SKILLS REINFORCEMENT

Post the workshop, participants receive helpful content reminders, access to our Alumni Portal and online coaching service.

Nikki Finch - Principal HR Consultant

Queensland Transport

One of the outstanding things about CMA is how the consultants passionately believe in what they are training. Our people have emerged with greater levels of interpersonal skills and just as importantly were genuinely inspired. We now feel confident the training will really assist us to build a performance and appreciation culture at Queensland Transport.

Noel Slater - Field Sales Manager

Hanson Heidelberg Cement Group

CMA provides a consistent professional delivery of subject matter that engages all participants and importantly provides us all with key takeaway’s for real life application. I regard CMA and it’s programs as the best in the market.

Eleanor MacMorran - Doctor

The Royal Melbourne Hospital

Very impressed by high level of standard - both of content and delivery. This experience will directly improve my capabilities in my work.