Negotiation is an essential skill in both personal and professional spheres, enabling individuals to achieve favorable outcomes while maintaining positive relationships. As the demand for adept negotiators rises across various industries, numerous institutions in Australia offer specialized online training courses designed to hone these critical skills. This article explores some of the best negotiation training courses available online in Australia, highlighting their key features, learning outcomes, and unique benefits to help you make an informed choice for your career development.
Online Negotiation Training Courses at CMA Consulting
Overview
CMA Consulting offers a comprehensive suite of negotiation training courses designed to enhance participants’ negotiation skills across various professional contexts. Whether it’s sales negotiation, crisis negotiation, or business negotiation, CMA Consulting provides targeted training to help individuals and teams achieve better outcomes.
Course Offerings
- Professional Negotiation
- Getting to Yes
- Strategic Negotiation
- Advanced Negotiation
1. Professional Negotiation
Course Details:
- Duration: Varies by program
- Delivery Mode: Virtual Training
Description: Professional Negotiation training focuses on refining negotiation skills through structured practice and self-reflection. Participants will learn to manage negotiation processes effectively to achieve mutually beneficial outcomes while maintaining positive relationships.
Key Learning Outcomes:
- Understand and apply core negotiation principles
- Improve self-awareness and behavior in negotiations
- Develop structured approaches to achieve optimal negotiation results
2. Getting to Yes
Course Details:
- Duration: 2 days (short course) or 6 days (progressive course)
- Delivery Mode: Virtual and In-Person Training
- Location: Available in Melbourne, Brisbane, Sydney, Perth, and other locations upon request
Description: Based on the principles outlined in the famous book “Getting to Yes,” this course teaches participants how to create value, build strong relationships, and effectively manage negotiation challenges. The course covers fundamental negotiation techniques and conflict resolution strategies.
Key Learning Outcomes:
- Develop strategies for creating win/win scenarios
- Learn to manage complex negotiations and conflicts
- Improve ability to address diverse behaviors and challenges in negotiations
3. Strategic Negotiation
Course Details:
- Duration: Varies by program
- Delivery Mode: Virtual Training
Description: Strategic Negotiation training provides participants with advanced skills to handle high-stakes negotiations. This course is designed for professionals who need to negotiate large contracts, manage strategic partnerships, or resolve significant conflicts within organizations.
Key Learning Outcomes:
- Develop advanced negotiation strategies and tactics
- Manage strategic relationships and high-stakes negotiations
- Enhance decision-making and problem-solving skills
4. Advanced Negotiation
Course Details:
- Duration: Varies by program
- Delivery Mode: Virtual Training
Description: The Advanced Negotiation course is tailored for experienced negotiators looking to refine their skills further. Participants will engage in complex simulations and role-plays to practice and perfect their negotiation techniques.
Key Learning Outcomes:
- Master advanced negotiation techniques
- Navigate complex negotiation scenarios with confidence
- Strengthen ability to achieve favorable outcomes while maintaining relationships
Training Approach and Methodology
CMA Consulting’s training programs focus on practical applications and interactive learning. Participants engage in:
- Small group discussions
- Role plays and simulations
- Case studies and real-world scenarios
- Q&A sessions with expert trainers
Key Qualities of a Successful Negotiator
The courses emphasize the development of essential qualities for successful negotiators, including:
- Understanding both parties’ interests
- Building and maintaining relationships
- Effective verbal and non-verbal communication
- Confidence and integrity
- Active listening and empathy
Communication Tips
Participants learn valuable verbal and non-verbal communication techniques to enhance their negotiation effectiveness:
- Use positive body language
- Mirror counterpart’s behaviors
- Frame open-ended questions to gather more information
- Practice active listening to build rapport and trust
Contact Information
For more information or to register for a course, contact CMA Consulting:
- Phone: 1300 765 770
- Email: contact@cmaconsulting.com.au
- Address: Melbourne, Australia
- Website: CMA Consulting
- Follow on LinkedIn: CMA Consulting LinkedIn
Additional Services
CMA Consulting also offers:
- Corporate Training – In-House Programs
- Public Workshops
- Organisational Programs
- Leadership Programs
- Virtual Training
- Coaching and Consulting
For tailored training solutions and more detailed information, visit CMA Consulting’s Negotiation Training Page.
Online Negotiation Training Courses in Australia by AIM
Negotiating effectively is a critical skill in various aspects of life, including the workplace. The Australian Institute of Management (AIM) offers a comprehensive Negotiating Skills short course designed to enhance participants’ negotiation capabilities, enabling them to build stronger relationships, deliver long-term solutions, and avoid conflict.
Course Features
- Learning Outcomes:
- Recognize the importance of influence in negotiations.
- Demonstrate appropriate values during negotiations.
- Select the right style and strategy for different negotiation situations.
- Utilize critical negotiation skills to create rewarding outcomes.
- Effectively plan and manage the negotiation process.
- Bargain to achieve desired outcomes.
- Course Duration: 1 day.
- Delivery Modes:
- On-Campus Workshops
- Virtual Workshops
- In-House Training Solutions
- Course Price: (check their website)
- Experience Level: Intermediate
Delivery Modes
- On-Campus Workshops
- Benefits: Interactive face-to-face learning, networking with peers, and direct interaction with expert facilitators.
- Locations: Available at AIM campuses in Sydney, Adelaide, Melbourne, Canberra, and Brisbane.
- Included: Comprehensive course notes, morning tea, lunch, and afternoon tea.
- Virtual Workshops
- Benefits: Flexibility of online learning with the interactivity of live sessions. Participants can engage in discussions and receive immediate feedback.
- Included: Comprehensive digital course notes and online resources.
Payment Options
- Credit Card (Visa, MasterCard, Amex)
- Direct Deposit (EFT)
- Purchase Order
- Payment Plan through zipMoney
Facilitators
AIM facilitators are seasoned professionals with a blend of academic and practical expertise, committed to educating future managers in Australia. They ensure the training is relevant, practical, and engaging, promoting an interactive learning environment.
Additional Information
- In-House Training Solutions: Customizable to meet specific organizational needs, ensuring relevance and practical application in the workplace.
- Student Testimonials: Positive feedback highlights the interactive learning approach, real-life examples, small class sizes, and professional presentation.
Certificates
Upon course completion, participants receive an AIM Digital Certificate, recognizing their skill development and learning achievement. This certificate can be shared electronically or printed to demonstrate the participant’s value to employers and peers.
Related Courses
AIM also offers additional courses to further enhance communication and negotiation skills:
- Advanced Communication (1 Day)
- Assertiveness Techniques (1 Day)
- Effective Communication (2 Days)
Contact and Locations
- Contact Number: 1300 658 337
- AIM Campus Locations:
- Adelaide
- Brisbane
- Canberra
- Melbourne
- Sydney
- Virtual
Vision and Purpose
AIM aims to maintain its position as a leading leadership development organization in Australia, preparing individuals for success in a rapidly changing environment.
Online Negotiation Training Courses at Swinburne University of Technology
Overview
Negotiation is a fundamental skill that is crucial in both personal and professional settings. Swinburne University of Technology offers a comprehensive Negotiation Skills short course aimed at enhancing participants’ negotiation capabilities for a variety of situations, whether it’s negotiating with external suppliers or managing workload with supervisors.
Course Features
- Course Fee: $900 (Payable by card or invoice)
- Duration: 1 day
- Delivery Modes:
- Live Online
- Workplace Training
- Experience Level: No previous experience required
Who Should Attend
This course is designed for aspiring or newly promoted supervisors, as well as experienced managers and team leaders looking to refine their leadership and management skills.
Skills You’ll Learn
- Negotiation: Learn effective negotiation techniques to achieve desired outcomes.
- Confident Communication: Enhance your communication strategies to better navigate negotiations.
Learning Outcomes
Upon completion of the course, participants will be able to:
- Identify the power of words and maintain control of their negotiation strategy.
- Learn the art of strategy and diplomacy in negotiations.
- Identify common errors in negotiation and how to avoid them.
- Neutralize difficult negotiations and their tactics.
- Build confidence as a negotiator.
- Systematically approach negotiation planning.
- Strategically build positioning power and successfully close deals.
Instructor Profile
- Paul Mischel: With 29 years of experience across multiple industries, Paul excels in simplifying intricate concepts. His teaching style is interactive, engaging, and relatable, making complex negotiation strategies accessible and understandable.
Participant Feedback
Participants have praised the course for its interactive and engaging delivery:
- “I really enjoyed the way the facilitator presented the whole workshop. It was very interactive in a fun and relatable way which really engaged the whole group.” – Jenna, Negotiation Skills participant.
Why Choose Swinburne?
- Industry Expert Facilitators: Learn from professionals with extensive industry experience.
- Participant Course Training Manual: Comprehensive resources provided to support learning.
- Live Online Delivery: Flexibility to attend the course from any location.
- Customer Development Advisors: Access to a dedicated team for additional support and guidance.
Contact and Registration
For more information or to register for the course, contact Swinburne University of Technology:
- Phone: 1800 633 560
- Enquire Now: Enquire Now
- Register Now: Register Now
Additional Information
- Course Delivery Locations: While the course is delivered live online, Swinburne’s Australian campuses are located in Melbourne’s east and outer-east.
- Acknowledgment: Swinburne respectfully acknowledges the Wurundjeri People, the traditional owners of the land on which its campuses are located.
About Swinburne
Swinburne University of Technology is committed to providing high-quality education and training. It offers a range of courses and services, including:
- Our University: Information about Swinburne’s structure, strategies, and initiatives.
- Library Services: Comprehensive library resources and services to support students.
- Student Login: Access to academic results, appeals, graduation information, and more.
For further details about Swinburne University of Technology, visit their website.
Privacy and Accessibility
Swinburne is committed to privacy, accessibility, and feedback, ensuring a supportive and inclusive learning environment for all participants.
Online Negotiation Training Courses at UNSW’s Australian Graduate School of Management (AGSM)
Course Overview
The Advanced Negotiation and Influencing course offered by UNSW’s Australian Graduate School of Management (AGSM) is designed to equip participants with comprehensive negotiation skills that capture the complexities of real-world situations. This course aims to enhance participants’ ability to negotiate and influence effectively, ensuring better outcomes in both formal and informal negotiations.
Key Learning Outcomes
Participants of this course will:
- Adapt Strategies: Learn to modify generic negotiation strategies according to situational dynamics.
- Value Creation and Claiming: Understand how to create and claim value effectively, with or without leveraging power.
- Rationality and Emotions: Recognize the roles of rationality and emotions in negotiation and adapt approaches accordingly.
- Strategic Choices: Identify broad strategic choices available to negotiators and understand their predictable consequences.
- Challenge Assumptions: Challenge limiting assumptions and understand their impact on negotiation strategies.
- Influence Behavior: Comprehend what drives people’s behavior and how to influence it.
- Self-Awareness: Improve self-awareness to replace reactive behaviors with proactive, constructive, and respectful ones.
Course Details
- Duration: 3 days
- Location: UNSW Sydney, CBD Campus
- Cost: $4,950 (including GST)
- CEMD Points: 3 CEMD Points
Course Benefits
Organizational Benefits:
- Conflict Prevention and Resolution: Equip team members and managers with skills to prevent and resolve conflicts efficiently.
- Effective Relationships: Foster effective working relationships within the organization.
- Value Maximization: Identify and leverage opportunities to maximize value in negotiations.
Participant Benefits:
- Practical Skills: Gain practical skills and strategies to enhance negotiation outcomes.
- Professional Growth: Improve professional capabilities, making participants more valuable to their organizations.
- Enhanced Influence: Learn techniques to influence others positively and drive better results.
Learning Experience
The course leverages AGSM’s innovative online learning platform, the AGSM Navigator. This platform is designed to deliver interactive and best-practice online learning, ensuring participants can access course materials and engage in learning activities anytime, anywhere.
Instructor Expertise
AGSM courses are delivered by facilitators who are industry experts with extensive practical experience. They ensure that the learning is relevant, practical, and engaging, providing participants with valuable insights and skills applicable in real-world scenarios.
Enrollment and Contact Information
For more information or to enroll in the Advanced Negotiation and Influencing course, contact AGSM:
- Phone: +61 2 9385 1000
- Enquire Now: AGSM Enquiry Page
- Find Out More: Course Details
About UNSW
UNSW Sydney is a leading Australian university committed to providing high-quality education and research. The university is located on the unceded territories of the Bidjigal (Kensington campus), Gadigal (City and Paddington Campuses), and Ngunnawal peoples (UNSW Canberra). UNSW is part of prestigious groups such as the Group of Eight, Universitas 21, APRU, and Plus Alliance.
Acknowledgment of Country
UNSW respectfully acknowledges the traditional owners of the lands where its campuses are situated and pays respect to their Elders past and present.
Stay Connected
Follow UNSW on social media to stay updated on news, events, and courses:
- TikTok
- YouTube
Online Negotiation Training Courses at the University of Melbourne
Course Overview: Effective Negotiation Micro-credential
The University of Melbourne offers a micro-credential in Effective Negotiation, designed to provide participants with advanced techniques to enhance negotiation and conflict resolution skills. This course is research-backed and ideal for leaders and professionals across various sectors who aim to achieve better outcomes and strengthen working relationships through effective negotiation strategies.
Course Details
- Start Date: 12 August 2024
- Duration: 4 weeks / 42 hours
- Study Mode: Online
- Fees: $1350.00 AUD (including GST)
- Endorsed By: [Institution or Organization]
Key Learning Outcomes
Participants of the Effective Negotiation course will gain the following skills and knowledge:
- Analyse Workplace Negotiation Scenarios:
- Critically analyse conflict and negotiation situations, identifying effective responses.
- Understand and deploy strategies within dynamic negotiation situations.
- Diagnose Situations and Plan for Negotiation:
- Learn to diagnose potential conflict scenarios and prepare effectively for negotiation.
- Utilize principles and tools to understand the negotiation context and customize tactics and strategies accordingly.
- Design Deals that Work for All Parties:
- Generate solutions to conflicts and design interest-based deals that maximize value for all parties.
- Implement leadership principles and tactics to ensure outcomes are executable post-negotiation.
- Develop Confidence in Your Negotiation Skills:
- Build confidence through case analysis, negotiation simulations, and role-plays.
- Acquire the skills to negotiate effectively and ethically in various contexts.
- Explore Theories and Models that Enhance Collaboration:
- Reflect on theories and models to engage effectively with superiors, peers, and subordinates.
- Promote collaboration and enhance productivity through improved negotiation strategies.
Course Instructors
- Dr. Belinda Allen: Teaching Specialist – Department of Management & Marketing
- Background as a psychologist with expertise in human resource management and organizational behavior.
- Interests include leadership, stress management, teams, and high-performance work practices.
- Dr. Jesse Olsen: Senior Lecturer of Management
- Research focuses on improvisation in organizations, diversity management, international/cross-cultural management, and leadership.
- Published in top-tier management journals and featured in major media outlets.
Why Choose the University of Melbourne?
- Industry-Ready Skills: Develop in-demand skills aligned with industry best practices that you can apply immediately.
- Expert Instructors: Learn from internationally recognized academics and professionals with extensive experience.
- Shareable Digital Certificate: Receive an industry-recognized digital certificate to showcase your capabilities.
Additional Information
- Enrolment: Registration closes on August 11, 2024. Enroll now to secure your spot.
- For Teams: Custom pricing available for teams of three or more members. Contact the university for more details and to discuss tailored delivery options.
Contact Information
- Phone: 13 MELB (13 6352) | International: +61 3 9035 5511
- Address: The University of Melbourne, Grattan Street, Parkville, Victoria, 3010, Australia
- Student Support: For questions about professional development courses, contact the student support team.
Acknowledgement of Country
The University of Melbourne respectfully acknowledges the Traditional Owners of the lands upon which its campuses are situated and pays respect to their Elders past and present.
Online Negotiation Training Courses at the Centre for Continuing Education
Course Overview: Negotiation Skills Course for Professionals
The Centre for Continuing Education (CCE) offers a comprehensive Negotiation Skills Course designed for professionals looking to enhance their negotiation capabilities. This course is ideal for managers, consultants, service providers, and salespeople who aim to become more confident and effective negotiators.
Course Details
- Duration: 1 session, 7.5 hours total
- Delivery Modes:
- Face-to-face (PARKROYAL Parramatta or venue TBA)
- Online via Zoom
- Course Fee:
- Face-to-face: $700.00 AUD
- Online: $650.00 AUD
Course Aims
The course aims to empower participants to:
- Prevent others from dominating negotiations.
- Keep negotiations on track to achieve favorable results.
- Prevent conflicts from damaging relationships.
- Build respectful, positive relationships.
- Eliminate habits that undermine negotiation success.
- Become confident and successful negotiators.
Learning Outcomes
By the end of the course, participants will be able to:
- Choose the appropriate negotiation approach for various contexts.
- Use the ‘principle-based’ negotiation model.
- Plan their negotiation approach effectively.
- Map all parties’ needs and concerns during a negotiation.
- Develop options and outcomes using win/win principles.
- Handle the ‘people’ side of negotiation.
- Respond effectively to problematic situations during negotiations.
Course Content
- Introduction to Negotiation:
- Principles of win/win negotiation.
- Deciding between distributive and integrative approaches.
- Planning Your Negotiation:
- Key concepts: BATNA (Best Alternative to a Negotiated Agreement), WATNA (Worst Alternative to a Negotiated Agreement), and ZOPA (Zone of Possible Agreement).
- Creating a negotiation map.
- Exploring Needs and Concerns:
- Importance of understanding needs and concerns.
- Questioning and active listening techniques.
- Creating Win/Win Options:
- Using an ‘option generator’ to manage conflicting needs.
- Win/win problem-solving tools.
- Handling the People Side of Negotiation:
- Managing emotions and difficult behaviors in negotiation.
- Strategies to keep negotiations productive and respectful.
How to Put Your Learning to Use
The course focuses on practical applications, enabling participants to use their new skills immediately in both professional and personal contexts. Examples include negotiating employment terms, resolving team conflicts, developing commercial contracts, setting prices, and handling family or neighborhood disputes.
Intended Audience
This course is suitable for:
- Managers
- Team leaders
- Supervisors
- Individuals aiming to enhance their negotiation skills
Delivery Style
The course is delivered as an interactive workshop, covering the why, what, and how of professional negotiation through:
- Small group discussions
- Role plays or simulations
- Written exercises applying key concepts
- Q&A sessions with the trainer
Materials
Participants will receive electronic course notes via Dropbox. No specific pre-course reading is required, but material is drawn from “Difficult People Made Easy” by Eleanor Shakiba.
Instructor Profile
- Eleanor Shakiba: A leading people skills trainer based in Sydney, Eleanor has taught over 50,000 individuals to use breakthrough thinking and communication tools. Qualified in Social Anthropology, Adult Education, Applied Psychology, and Mediation, she specializes in applied psychology, communication, and conflict resolution.
Class Schedule
- Face-to-face (PARKROYAL Parramatta):
- Mon, 26 Aug 2024, 9am – 4:30pm
- Instructor: Eleanor Shakiba
- Fee: $700.00
- Face-to-face (venue TBA):
- Tue, 5 Nov 2024, 9am – 4:30pm
- Mon, 9 Dec 2024, 9am – 4:30pm
- Instructor: Eleanor Shakiba
- Fee: $700.00
- Online via Zoom:
- Mon, 16 Sep 2024, 9am – 4:30pm
- Instructor: Eleanor Shakiba
- Fee: $650.00
If preferred dates or formats are not available, participants can join the waiting list.
Contact Information
- Phone: (02) 7255 1577
- Email: info@cce.sydney.edu.au
- Address: Centre for Continuing Education, 160 Missenden Road, Newtown, NSW 2042, Australia
Conclusion
Investing in a high-quality negotiation training course can significantly enhance your ability to navigate complex discussions and secure advantageous agreements. Australia offers a variety of excellent online negotiation courses tailored to different needs and professional levels. Whether you’re a manager looking to refine your skills, a professional aiming to resolve conflicts more effectively, or someone new to the art of negotiation, there’s a course that can meet your requirements. By selecting the right training program, you can boost your negotiation prowess, drive better outcomes, and build stronger relationships in both your professional and personal life.
