Mind your language: how to give effective performance feedback

Performance feedback – it’s a phrase almost guaranteed to fill managers and employees alike with a sense of dread. That’s disturbing, but hardly surprising when you consider the negative way in which most feedback in the workplace is delivered. As a learning and development professional who passionately believes in quality performance conversations, I can’t emphasise enough […]

Joint pain: how the right collaborative mindset can trip you up

It’s a complaint regularly heard by physios: “I tried to get fit but ended up getting injured.” Maybe you lifted weights the wrong way and strained a muscle, or ran too far too quickly and broke down. It’s one thing to have the right mindset, but experts know that mindset is only the beginning. Collaboration is […]