Negotiation

Effective Communication & Sales Negotiation Training Exercises


  Negotiation is often misconstrued as a quality, one that people are perhaps born with, in fact it is not. Negotiation is a skill. It’s a skill that you can learn, improve and refine. It’s a skill that requires focused time and energy to hone and master. Negotiation is an essential skill. You have to […]

Workplace Negotiations & How to Successfully Navigate Them


A large portion of our adult lives are spent at work. We’re often interacting with others. In many cases without realising we’re negotiating. We may be discussing salary increases with our manager, trying to reach agreement on project timelines with colleagues and/or negotiating contract terms with clients. These are all workplace negotiation examples. Negotiations in […]

How to negotiate with suppliers


There’s no doubt about it, times are changing. With increasing market volatility, uncertain political environments and the impact of climate change the world around us is changing at a rapid pace. This is no different in the business world. Organisations are constantly adapting, re-calibrating, planning and reacting to forces seemingly out of their control. These […]

Importance of negotiation skills for manager


What is negotiation? The term “negotiation” covers a huge range of activities. An obvious example is two lawyers talking (or writing) to each other on behalf of their clients to try to resolve a legal dispute – or to strike a deal for the acquisition of one company by another. A personal example is buying […]

How to resolve conflict with clients


Client relationships can at times be the most challenging relationships to navigate. They rely upon constant communication, can change quickly and are embedded with high levels of expectation. Despite our best efforts, they don’t always go to plan. And without continual transparency can result in conflict. Conflict, in the course of a client relationship can […]

How to develop influencing skills


Some people seem to be born with it. An innate ability to persuade others with fervour and ease. Whereas others struggle to gain buy-in for their ideas or proposals. What the difference between these two types of people?  Why is it that one person can influence effectively, and another cannot? Is one’s ability to influence […]

How to Improve Your Negotiation Skills Online


As industries, organisations and sectors change and grow, so must we. One of the biggest challenge’s managers, teams and organisations face, is how to find training that aligns not only with the demands of their roles but also the technology designed to make our lives easier. As we adapt to the modern age there lingers […]

How to Respond to Threats in a Negotiation


You know the feeling. It’s a combination of disappointment, frustration, and nerves. Your palms might feel sweaty, perhaps you can’t quite find the words to respond. Your counterpart, with whom you were casually negotiating mere minutes ago, has dropped a bomb. You’ve just been threatened in your negotiation. Cue the adrenaline. Your fight or flight […]

3 common negotiation tricks – and how to manage them


You might be an ethical, well-intended negotiator who’s always aiming for win-win outcomes. But let’s not be naïve: not every person you encounter will have the same mindset. Sometimes, perhaps more often than you’d like, you’ll come up against underhanded negotiation tactics designed to knock you off balance and pressure you to accept less-than-perfect deals. […]