Dive into our blog archives, authored by our in house experts! Scroll below to read their work and deepen your understanding of negotiation, influence, dispute resolution, relationship management, and beyond.
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Is there a place for emotions in negotiation? People often say, “I’m a professional, feelings don’t matter.” “Good decision-making is objective. Emotions just get in the way.” Or my favorite, as tribute to the Godfather, “It’s not personal. It’s business.” But bets are that you’ve sat in a meeting, fuming on the inside not sure what […]
I am in the process of organising my wedding, and recently had an interesting negotiation over the final contract with our preferred photographer. Part of the package that they put forward included 100 thank-you cards. We had already organised to get our thank-you cards printed with our invitations, so had no need for this.
Negotiation skills training needn’t stop in the workplace. Tyla Locke offers some advice on how to manage conflict at home – read on! Q. I’ve been having trouble resolving an issue with the builder who built my house. The house has structural issues which have resulted in a leaking roof and damage to the walls […]
CMA Associate Rebecca Stowe offers this advice on how to manage the dreaded “no” within a negotiation. Read what she has to say here… Q. Sometimes, despite my best efforts to understand a customer’s needs and to come up with creative options, my counterpart rejects even my best offer and decides to go with our biggest […]