As mediation continues to gain community acceptance as a legitimate and frequently preferred dispute resolution process, practitioners are investigating some of the subtle influences that contribute to a successful mediation conference.
All experts, whatever their field, have clear and coherent theories to underpin their actions. For example, a physician doesn’t tell you that they are going to take their best shot at curing an illness. They have a sound understanding of human disease, based on years of research and testing, that informs their diagnosis and prescription.
VicRoads engaged collaboration experts, CMA, to conduct training sessions in collaborative negotiation and problem solving skills – which enabled fast resolution of several critical issues. Click here to read ‘Ahead of time and under budget: A case study in collaboration’ – Jonathan Schauder, Shawn Whelan and Trevor Boyd, in ROADS, April/May 2006 Click here to read ‘Breakthrough […]