Dive into our blog archives, authored by our in house experts! Scroll below to read their work and deepen your understanding of negotiation, influence, dispute resolution, relationship management, and beyond.
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It may seem hard to believe, but the way you phrase your requests can be a game-changer in negotiation. And there’s a huge amount of research to back this up: people, it seems, respond differently to messages simply based on how they’re framed (Tversky & Kahneman, 1981). For example, a 2011 study by Grant and […]
In our last post, we explored how to make negotiation offers that result in higher value outcomes. But we didn’t discuss the vexed, long-debated question of who should make the first offer in a negotiation. Let’s explore it. Drop anchor Question: Did Gandhi die before or after 140 years old? If you said ‘before’, you’re […]
Mind over matter. We’ve all heard it before, and you know it’s true. The mind is a powerful tool. So powerful in fact, that you should harness it in your salary negotiations. Here are two (counter-intuitive) strategies to help you foster the right kind of negotiation mindset. Strategy 1: Deal with ALL terms at once […]
While some people think of negotiation as an aggressive, fight-to-the-death battle from which only one winner can emerge, there’s an ever-growing body of research showing that collaboration – not competition – leads to better, win-win outcomes for everyone. But how do you get your counterpart to collaborate with you? Let’s say you’re negotiating your next […]
The power to persuade is useful in plenty of situations. Sales presentations, supplier transactions, team meetings… just to name a few. And there’s one context in which your persuasive power can have an especially large impact for you personally: your next salary negotiation. The good news is that the ability to influence others isn’t inborn. […]
A few months ago I wrote a post about how we are hardwired to be right. In a negotiation, this can lead us to become positional and prevent us from seeing value creating options which would alleviate our problems. It turns out that there’s another problem with needing to be right – it reduces our […]
Wouldn’t it be great if we could improve the way someone is feeling toward us before a negotiation, without them even knowing that we’re doing anything? It turns out that there is something we can do, and it could be as simple as offering a cup of tea. It may sound like an old fashioned way of solving […]
If you’ve ever come across someone who cannot seem to give up on an argument without being ‘right’, there’s a reason for that. And, in fact, the chances are that you may have done this yourself, even if it wasn’t intentional. Being right may be great, but if we are too focussed on being right, […]
How do you know whether you’ve won a negotiation? When we ask our clients what a successful negotiation looks like, they frequently refer to the goal of achieving a ‘win-win’ outcome. But, in reality, we still see a significant number of people approaching negotiation with a ‘win-lose’ mentality. Where does this pressure to win come from? […]
I recently attended a professional development session on workplace conflict. One of the presenters – let’s call him Mark – delivered a 15-minute presentation about his experiences as a junior union representative of a major union. During this presentation, Mark referred on several occasions to the concept of “win-win” negotiations. And when he did so, […]