emotions


5 things you already know about your next negotiation

At CMA, we spend a lot of time with people assisting them to prepare for their negotiations.  A frequent refrain is, “But I never have enough time to prepare.” This may be true, and there are certainly going to be times when you don’t have as much time as you would like to prepare for […]

Should the workplace be an emotion-free zone?

“Leave your emotions at the door!” This has been the unspoken mantra of the corporate world for so long that it might as well be printed in the induction materials. For many years, I bought into this expectation. After spending five years training my mind in the hyper-rational disciplines of Science and Law, it made […]

Emotions and Negotiation – Like Oil and Water?

Is there a place for emotions in negotiation? People often say, “I’m a professional, feelings don’t matter.” “Good decision-making is objective. Emotions just get in the way.” Or my favorite, as tribute to the Godfather, “It’s not personal. It’s business.” But bets are that you’ve sat in a meeting, fuming on the inside not sure what […]