Dive into our blog archives, authored by our in house experts! Scroll below to read their work and deepen your understanding of negotiation, influence, dispute resolution, relationship management, and beyond.
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In the realm of conflict management, the Competing (or Assertive) style stands out for its distinctive approach, marked by high assertiveness and low cooperativeness. This style, one of the five identified by the Thomas-Kilmann Conflict Mode Instrument, prioritizes the individual’s goals and needs often at the expense of those with whom they are in conflict. […]
In the high-pressure, fast-paced environment of healthcare, conflicts are inevitable. From differences in treatment plans to clashes in interpersonal dynamics, healthcare professionals face numerous challenges that can lead to disputes. However, effectively managing these conflicts is crucial not only for maintaining a harmonious work environment but also for ensuring the delivery of high-quality patient care. […]
In the realm of conflict management, various styles are employed to navigate and resolve disputes effectively. Among these, the Competing conflict management style stands out for its assertive and uncooperative approach, prioritizing one’s own needs and objectives over those of others. This win-lose strategy can be particularly effective in certain scenarios, where decisiveness and strong […]
Negotiation skills are crucial in various aspects of life, from business transactions to personal relationships. Ready to master the key principles of negotiation in business? Discover our professional services designed to elevate your negotiation skills and drive successful outcomes. While the principles outlined in “Getting to Yes” provide a solid foundation for interest-based negotiation, there […]
The principles and strategies of “Getting to Yes” are widely applicable, including in Australia. This negotiation approach, developed by Roger Fisher and William Ury of the Harvard Negotiation Project, emphasizes the importance of principled negotiation, a method that seeks to decide issues on their merits rather than through a haggling process focused on what each […]
Effective sales negotiation is a crucial skill for closing deals while maintaining healthy margins and customer relationships. Want to excel in sales negotiations? Explore our expert services to master the best questions and answers for successful outcomes. Asking the right questions can open up dialogue, reveal client needs and objections, and lead to mutually beneficial […]
Conflict management is a critical skill in both personal and professional settings, and among the various styles, accommodating is one that often garners significant attention. This approach, which involves prioritizing the other party’s needs and desires over one’s own, has its unique set of advantages and disadvantages. Understanding these can help individuals and organizations make […]
In the dynamic landscape of modern business, effective communication is the cornerstone of success. However, where there is communication, there is also the potential for conflict. Looking to improve conflict management in business communication? Discover our expert services and strategies designed to help you handle conflicts effectively. Conflicts in business communication can arise from a […]
In the fast-paced and ever-evolving business landscape of Australia, continuous learning and development are not just beneficial; they are essential for any manager aiming to stay ahead of the curve. Corporate training programs are critical tools for enhancing the skill sets of managers, equipping them to meet the challenges of leadership, management, and innovation in […]
In the intricate tapestry of the business world, conflict is as inevitable as change itself. From minor disagreements to major disputes, the landscape of corporate interactions is replete with challenges that demand resolution. The art of conflict negotiation, therefore, becomes a pivotal skill for business leaders, managers, and employees alike. This article delves into real-world […]